AI-901 Identify AI concepts and capabilities MEDIUM
PRODUCTION SCENARIO
A system reads an inbound email about a late shipment, looks up the order in the ERP, files a carrier claim through an API, and replies to the customer, deciding the order of those steps itself.

What does this system need beyond a deployed model?

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Answer: Tools it can call, and instructions on when to call them

Foundry defines an agent as 'a model paired with instructions and tools that can reason over a request and take action', and agents act on the world through tools such as functions, OpenAPI specs, and MCP servers. A larger context window only holds more text. Fine-tuning changes how the model writes, not what it can call. A vector store retrieves passages; it files no claim and sends no reply.
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