PRODUCTION SCENARIO
A travel company keeps support chat transcripts for analytics and must mask phone numbers, card numbers, and email addresses before the transcripts are stored.
Which text analysis capability should the team use?
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Show answer and explanation
Answer: PII detection with redaction
PII detection identifies, classifies, and redacts sensitive data across text, conversations, and native documents, returning entity categories, confidence scores, and redacted results. Entity recognition and the other text features surface information about the content, but none of them return redacted output.