PRODUCTION SCENARIO
A meeting-notes assistant summarizes transcripts. Reviewers find that some summaries state deadlines that appear nowhere in the transcript.
Which prompt change most directly reduces those unsupported statements?
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Answer: Tell the model to answer only from the transcript and cite it
Grounding plus citation is the documented mitigation: 'If you instruct the model to cite the source material when it makes statements, those statements are much more likely to be grounded.' Breaking the task down and adding few-shot examples improve structure and format, not whether a claim is in the source. Instruction order affects adherence, and the docs note GPT-4 answered the same either way.