PRODUCTION SCENARIO
An engineer sees intermittent 500 api_error responses from the Messages API over one afternoon. Retries with backoff clear most of them, but a few persist and the team opens a support ticket.
Which detail identifies the individual failing calls for support?
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Show answer and explanation
Answer: The request-id value from the failing responses' headers or error bodies
Every response carries a unique request-id header, repeated as request_id in error bodies, and support uses it to pull the record of one specific call. Timestamps and client versions narrow a search but never name the request.
Official Source: https://platform.claude.com/docs/en/api/errors ↗