GenAI Engineer Design Applications MEDIUM
PRODUCTION SCENARIO
A Generative AI Engineer supports a benefits team that keeps 2,400 policy PDFs and Word files in a Unity Catalog volume. Employees must ask questions and get answers with citations to the source files, and nobody on the benefits team writes code.

Which approach meets these requirements?

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Answer: A Knowledge Assistant configured with the volume as its knowledge source

Knowledge Assistant takes files in a Unity Catalog volume as a knowledge source and returns responses with citations, configured from the Agents page without code. Information Extraction reads the same files but emits rows of a structured table, which is not a chat answer. A Supervisor Agent coordinates agents and tools that already exist, and this team has none. A scheduled ai_query job needs code and its summaries discard the passage references citations depend on.
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