PRODUCTION SCENARIO
A Generative AI Engineer loads 1,150 maintenance manuals into a Knowledge Assistant. Answers about the 30 largest manuals, each 700 to 900 pages, never cite them, while answers about shorter manuals cite correctly.
What should the engineer change so those manuals can be cited?
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Answer: Split each oversized manual into files under the 500-page ingestion limit
Knowledge Assistant skips PDF, DOC, DOCX, PPT, and PPTX files with more than 500 pages, and files over 100 MB, during ingestion, so those manuals never enter the knowledge base. Splitting them below that limit restores them, while embedding context length and endpoint type are not the constraint.