PRODUCTION SCENARIO
A telecom classifies 40,000 closed support tickets every night into root-cause categories for a dashboard that analysts open the next morning. The job runs through the real-time Messages API with 20 parallel workers and costs about $600 a night.
Which change cuts the cost most while still meeting the morning deadline?
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Show answer and explanation
Answer: Submit the tickets as one Message Batch job and read the results next morning
The Message Batches API charges 50 percent of standard API prices for asynchronous work that does not need immediate answers, most batches finish within an hour, and results are available within 24 hours at the latest, which clears a next-morning dashboard. Tokens are billed per token rather than per hour or per stream, and ticket text that never repeats gains nothing from a cache.