Gen AI Leader Techniques to improve gen AI model output MEDIUM
PRODUCTION SCENARIO
An insurer's assistant answers policy questions accurately, but auditors will not sign off because they cannot tell which policy document any given answer came from.

What should the team add?

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Answer: Grounding, so each answer carries links back to its source documents

Grounding connects model output to verifiable sources and, in Google's words, provides auditability by returning grounding support, the links to the sources used. A lower temperature makes answers repeatable but still unattributed, a longer context window gets the documents in front of the model without recording which one an answer came from, and fine-tuning folds the library into the model's weights, which is the opposite of traceable.
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